After 4 years in the Army and 30 years of working for a number of businesses, predominantly in the Leisure industry developing now famous brands such as Pitcher and Piano bars, Nigel identified a niche market in analysing and reducing costs for such organisations. Hence the idea of setting up the Cost Reduction Company in 2010, based in Henley on Thames where he has lived and worked for 25 years. As well as reducing costs, Nigel embraces opportunities to help clients to use less stuff, an aspiration widely discussed in society but rarely achieved in earnest without outside help. Nigel’s new book, Using Less Stuff, will be invaluable to any organisations interested in knowing how to motivate staff to be environmentally friendly and to promote personal responsibility amongst staff.


Ben joined the company in February 2022 as the Operations Manager. It is his role to ensure everything runs as quickly, quietly and smoothly as possible. Ben spent over 10 years living in Australia working in the environmental industry which is something he holds closely to his heart. His passion and enthusiasm towards making the world a better place for everyone, and for generations to come is something he thrives to continue to do through his personal and working life.

With over 10 years of customer service and operational experience across the environmental, broadcasting and acoustic industries it’s evident that Ben has worked in some fast-paced environments. The most enjoyable roles to date have been heading up the MTU operations for the NHS Test & Trace program during the global Covid-19 pandemic, his role as an environmental consultant and working as a broadcasting engineer at multiple Glastonbury festivals and BBC events.


Having studied Politics and Law at Southampton University, Harriet worked for Motiveforce Group, a full-service marketing and incentives agency. She started as an Account Manager running corporate incentive campaigns, then ran the Awards Services and Buying Departments. Her time at Motiveforce was cut short when her husband’s job took them to the Far East, where she taught English as a foreign language, worked as a marketing consultant for an interior design company, and learnt to speak Thai. Back in the UK, now with three children, Harriet wrote a Thai Cookery book, ran Thai cooking demonstrations and designed several websites. Once her youngest child started in full time school in 2012 it felt like the right time to return to the workplace, and she joined The Cost Reduction Company as a partner.


James trained as a professional orchestral musician at the Royal Scottish Academy of Music and Drama, and thereafter gained 34 years’ experience working in music education, the last 25 years as a full-time Director of music and schoolmaster at a boys’ boarding prep school. Keen for a career change, the opportunity to join The Cost Reduction Company as a partner seemed a good match for his experience in independent schools and transferable skills. James is keen to help schools, institutions and organisations increase their future security by reducing costs and moving towards more sustainable operation. He is particularly interested in helping organisations to understand, prepare and plan for the inevitable changes that will be needed in the coming decade making it imperative they adapt, and plan how and when they are going to do this and how they will pay for it.

‘I am very excited to be stepping into a completely different workplace, and hope that through collaboration with integrity I can develop positive relationships, bring ideas and encouragement, and become a trusted agency for change for the good for the organisations I work with.’


Mark trained as a parts specialist for Mercedes Benz Commercial Vehicles in Northern Ireland before joining one of the largest construction and mining companies in Nigeria in 2001. He spent 14 years with a few short breaks in-between working and living in Nigeria as the procurement manager ordering parts and equipment for their large fleet of earthmoving plant, quarry equipment and commercial vehicles.

He came back to the UK in 2015 as purchasing manager for a global procurement company specialising in the supply of goods to large mining and construction companies throughout Africa. He joined The Cost Reduction Company as a partner in July 2021 as he felt it would be a good opportunity with his purchasing and cost saving experience to help others.

He loves going to watch live music and is a season ticket holder at his beloved Manchester United. He also enjoys going for walks with his 2-year-old cockapoo and the poster boy of his local campaigns called Eric.