After 4 years in the Army and 30 years of working for a number of businesses, predominantly in the Leisure industry developing now famous brands such as Pitcher and Piano bars, Nigel identified a niche market in analysing and reducing costs for such organisations. Hence the idea of setting up the Cost Reduction Company in 2010, based in Henley on Thames where he has lived and worked for 25 years. As well as reducing costs, Nigel embraces opportunities to help clients to use less stuff, an aspiration widely discussed in society but rarely achieved in earnest without outside help. Nigel’s new book, Using Less Stuff, will be invaluable to any organisations interested in knowing how to motivate staff to be environmentally friendly and to promote personal responsibility amongst staff.


Having studied Politics and Law at Southampton University, Harriet worked for Motiveforce Group, a full-service marketing and incentives agency. She started as an Account Manager running corporate incentive campaigns, then ran the Awards Services and Buying Departments. Her time at Motiveforce was cut short when her husband’s job took them to the Far East, where she taught English as a foreign language, worked as a marketing consultant for an interior design company, and learnt to speak Thai. Back in the UK, now with three children, Harriet wrote a Thai Cookery book, ran Thai cooking demonstrations and designed several websites. Once her youngest child started in full time school in 2012 it felt like the right time to return to the workplace, and she joined The Cost Reduction Company as a partner.


Kerry joined the company in July 2019 as the Operations Manager. It is her role to ensure everything run as quickly, quietly and smoothly as possible. The ethos being CRC and Using Less Stuff closely matches Kerry’s personal life. She made the conscious change over 15 years ago to change her behaviour towards the latest must-have gadgets and throw away fashion, instead, Kerry chooses to buy pre-owned products from technology to clothing and other household items.

With over 25 years of customer service and operational experience across retail, non-profit organisations and distribution services, it’s evident that Kerry has worked in some fast-paced environments. Her most enjoyable roles to date have been heading up the team at the Topman/ Topshop flagship store in Oxford Circus and working for a Dragon; Peter Jones whilst at Data Select.


David has many years’ experience in dealing with both individual and corporate clients and having successfully run and subsequently sold his previous business practises, is very well placed in understanding the challenges faced by the SME sector. David’s passion is in helping businesses develop and reduce costs, whilst allowing them to better plan for a sustainable future. Through years of study in Positive Psychology, David uses this training and past management coaching experience to deliver innovative and positive ways for a business and individual to move forward. The Partnership with The Cost Reduction Company has been an exciting and wholly positive association and has brought about extensive savings and cost reductions across many business sectors / clients that David has been involved with.

“Ongoing cost management and sustainable business solutions are key to future success.”